Medical Records

Online Medical Records Request

Please choose one of the following options:

When submitting a request online, please complete all required fields. You will need to upload a copy of your government issued photo ID.

Requests will be processed within five to ten business days of receipt. Requests are fulfilled by our medical records partner, Verisma.

Questions about online records requests? Call 866.278.1770 or email LifepointCS@Verisma.com.


Your Patient Portal has the latest information regarding your medical records. Click here to learn more about Patient Portal.

You can Request Your Medical Records online, by fax or in person.

To fax your request, please complete the appropriate form below and fax to 866.538.2334.

Authorization for Release of Information

Autorizacion Para Usar y Divulgar informacion De Salud Protegida

To pick up records in person, visit the Frye Regional Medical Center Main Entrance, turn left before the registration desk, and use the phone at the desk to contact Health Information Management. 


Hours of Operation:

Monday – Friday, 8:00 am – 4:30 pm.

Closed on weekends and Holidays.

Contact Information

828.315.3115, select Option 1.

Requests are fulfilled by our partner, Verisma.